What is actually happening
An assistant asked "where's a good place for a group dinner in Swefieh" does not browse. It draws on what search engines and its own tools can read about the businesses in that area: structured data, plain text, listings, reviews. It then writes a short answer naming two or three. A business the assistant cannot read is not refused; it is simply never considered.
This is the layer the Cold Audit calls AI search, and it has its own six checks because it fails in ways ordinary search does not.
What it reads
- Structured data. A small block on the page, invisible to visitors, that states the business type, name, address, phone, hours and offer in a form a machine does not have to guess at.
- The first hundred words. The opening text of the page, in plain language. If it names the category and the place, the assistant has what it needs; if it opens with a slogan, it does not.
- Questions and answers. Pages that answer the things people ask before visiting (parking, booking, prices, first visit, groups) are quoted; pages that do not are skipped.
- Crawlable text. Three hundred words or more that exist as text, not inside images or a PDF.
- The listing. Name, address and phone that match the site exactly, with hours and a category.
What it ignores
Design. Animation. The hero image. The slogan. A menu that is a photograph. A PDF of the packages. Anything that needs a human eye to interpret. The best-looking site in the neighbourhood can be the least legible one to this layer, and often is.
The six things to put on the page
- Structured data for your business type, with name, address, phone and hours. Your developer will know the format; the audit reports whether it is present and what type it declares.
- Name, address and phone written on the page exactly as they appear on your listing.
- Hours as text, not an image.
- A short block of real questions and answers: the five things people ask you on the phone.
- A first paragraph that says what you are and where, in plain words, before anything clever.
- Enough plain text about what you offer that a reader who cannot see the pictures still understands the business.
How to check it yourself
Ask an assistant the question your customer would ask, with your area in it, and see who it names. Then ask it about your business by name and see what it gets wrong. The gaps between the two are the list above, in your order.
What the audit adds
The audit runs the same six checks against your site and your listing, with the evidence, and shows what AI-style answers for your category and area said and why your business was or was not named. It does the same for the businesses nearby, so you can see who is being read and who is not.